4×
Call capacity
“Tringflow replaced three vendors and our offshore BPO in one quarter. We're answering 4× the calls at half the cost, and CSAT actually went up.”
Speak human to
every customer.
Build and deploy voice agents that deliver the outcomes you want at the scale your customers need.
Mic permissions
One platform
One platform for all your voice agents.
Whether you're answering a midnight support call or running a million outbound check-ins, Tringflow gives you the same primitives — and the same quality bar — across every channel.
Inbound & Outbound
Pick up calls the moment they ring, or proactively reach out at scale. Tringflow handles millions of concurrent calls with carrier-grade reliability.
Web & In-App Voice
Drop a single SDK into your web app and start a voice session in two lines of code. No telephony required — perfect for support widgets and onboarding flows.
Multi-Step Workflows
Compose tools, retrievers, and side-car models into deterministic or agentic workflows. Branch on context, escalate, and hand off to humans gracefully.
30+ Languages
Detect, switch, and respond in your customer's language mid-call. Native voices powered by the best of neural TTS, with custom voice cloning on demand.
80+ Integrations
Sync calls to your CRM, push transcripts to your data warehouse, trigger webhooks on every event. Tringflow sits inside your stack — not next to it.
Live Observability
Inspect every call in real time: latency breakdowns, transcript streaming, tool traces, and sentiment — all in one searchable timeline.
Voice orchestrator
One timeline. Every signal.
Replay any call as a synchronized timeline of audio, transcript, tool calls, model tokens, and latency markers. Scrub to the exact moment a customer raised their voice and see exactly what your agent was doing 80 ms earlier.
- Token-level streaming replay
- Side-by-side A/B compare for prompt edits
- One-click share with stakeholders
- Export to BigQuery, Snowflake, or S3
quickstart.ts
import { Tringflow } from "@tringflow/sdk";
const tf = new Tringflow(process.env.TRINGFLOW_KEY);
const agent = await tf.agents.create({
name: "Support Agent",
model: "tringflow-turbo",
voice: "aria-warm",
tools: ["lookup_order", "refund"],
instructions: `Be concise. Confirm before
any account change.`,
});
await tf.calls.start({
agent: agent.id,
to: "+1XXXXXXXXXX",
});Builder experience
Build, test, and deploy in minutes.
A tight loop from idea to production call. Iterate on prompts over coffee, run evals before lunch, and watch real customers tell you it works by dinner.
01 · Build
Compose your agent
Wire your prompt, model, voice, and tools together with a typed SDK or the visual editor. Hot-reload changes the moment you save — no deploys to ship a tweak.
02 · Test
Rehearse every edge
Run scenarios against a curated eval set, red-team with adversarial prompts, and listen back to synthetic calls before anything reaches a real customer.
03 · Deploy
Ship to production
Promote with a single click. Roll out progressively by percentage, segment, or geography — and roll back instantly if a metric slips.
Quality at speed
Ship better agents. Faster. Every time.
Versioned prompts, deterministic evals, and one-click rollbacks mean your team can move quickly without breaking the experience customers rely on. Every change is measured before it ships — and after.
Git-style branching for prompts & voices
Spin up a branch, invite reviewers, merge with confidence.
Evals that match your real traffic
Replay the last 1,000 calls against any change before it ships.
Automatic regression alerts
Slack pings the moment latency, CSAT, or fallback rate slips.
82%
First-call resolution
median across Tringflow support customers
−47%
Cost per call
vs. offshore BPO baseline
4.7/5
CSAT
post-call survey, voice agents only
11×
Faster prompt iteration
vs. bespoke in-house stack
Developer platform
API-first by design.
Everything you can do in the dashboard, you can do with a typed SDK. Webhooks, streaming, and a REST + gRPC surface keep Tringflow inside your stack — not bolted on.
Streaming everything
Real-time audio, transcript, and tool-call streaming over WebSocket or Server-Sent Events. Subscribe to exactly the signals you need.
tf.calls.stream(id, {
on: {
transcript: t => ui.append(t),
tool_call: c => hub.track(c),
}
})Bring your own model
Plug in OpenAI, Anthropic, your fine-tuned Llama, or a self-hosted endpoint. Tringflow routes prompts to the model you pick per agent.
model: {
provider: "azure_openai",
name: "gpt-4o-2024-11",
region: "westeurope",
}Webhooks that just work
Signed, retried, and ordered. Replay any webhook from the dashboard, or pipe events straight to Kafka, SQS, or Cloud Pub/Sub.
POST /hooks/tringflow
X-Signature: t=…,v1=…
{
"type":"call.ended",
"data":{ … }
}Enterprise-ready
Enterprise-ready capabilities.
From regulated industries to mission-critical ops, Tringflow ships with the controls, compliance, and reliability your security team will actually sign off on.
SOC 2 Type II + HIPAA
Annual third-party audits, BAA available, and a security portal with penetration test reports on request.
PII redaction by default
Card numbers, SSNs, and dates of birth are masked from transcripts, recordings, and logs the moment they're spoken.
Regional data residency
Pin calls, transcripts, and recordings to US, EU, or APAC regions. Inference and storage never leave the region you pick.
SLOs you can hold us to
99.99% uptime with service credits, sub-300ms p95 voice latency, and 24/7 incident response with public postmortems.
SOC 2 Type IIHIPAAGDPRPCI-DSS L1ISO 27001CCPA
Customer stories
Everyday calls. Extraordinary outcomes.
Teams across insurance, healthcare, and financial services ship their most important calls on Tringflow — and they have the numbers to prove it.
+38%
Bookings converted
“Our agent books appointments 24/7 and never has a bad day. Implementation took a week — most of that was teaching it our scheduling rules.”
11×
Faster iteration
“The eval suite is the killer feature. We ship prompt changes daily with the same confidence we ship code — every change measured against real calls.”
Start buildingYour first agent goes live
Your first agent goes live
in the next 10 minutes.
Free tier includes 1,000 voice minutes a month, no credit card required. Upgrade when you're ready — pricing scales linearly with usage.
No credit card · 1,000 free minutes · Cancel anytime